Shipping Policy

shipping costs

shipping within Germany:

The shipping cost within Germany is 5,90 €. Shipping is free within Germany with a product value of 100,- € or more.

Shipping to other EU countries:

The shipping cost to countries within the EU (other than Germany) are 18,90 € per started shipping box (up to 12 bottles per box).

1. shipping is only possible within countries of the EU:

Germany, Belgique / België (Belgium), Ceská republika (Czech Republic), Cyprus, Danmark (Denmark), Eesti (Estonia), España (Spain), France, Greece, Ireland, Italia (Italy), Latvija (Latvia), Lietuva (Lithuania), Luxembourg, Magyarország (Hungary), Malta, Nederland (Netherlands), Österreich (Austria), Polska (Poland), Portugal, Slovenija (Slovenia), Slovenská republika (Slovakia), Suomi (Finland), Sverige (Sweden), United Kingdom

2. During the order, the customer has to give the desired delivery adress. The goods will then be sent to this adress by ISANGA.

3. Delivery will take place via a logistic company chosen by ISANGA (DHL or Hermes).

4. Packing material: Authorized shipping boxes for 1, 3, 6 or 12 wine bottles and other packing or filling material.

5. Customers can order different wines throughout the portfolio.

6. If one or more varieties of wine are sold out or are only available in another vintage, ISANGA will try to offer an adequate subistitute upon consultation with the customer.